April 2008

April, 2008

Dear Reporters:

We have lots to share with you this newsletter. Two things we are especially excited about are

new marketing cards and a new option for shipping exhibits to our office.

New Marketing Cards:

Charlene has created some awesome new marketing cards. If you want to order copies of a

favorite one to have on hand, email Charlene or Lisa Paredes your order. Or, if you have a

specific attorney or paralegal you want us to market to for you, let us know which card to use

and what you want to say. We will write it and sign your name. We will also include a $10.00

Starbucks gift card to “help” them remember you. A slide show is attached to this email.

New Exhibit Shipping Option:

Well, if you are sick of traffic and the cost of gas is getting to you, CRC now offers a way to

ship your exhibits to the office hassle free. We can set up each of you with your own DHL

Vendor Connect account which allows you to ship to CRC (only CRC). We can send you

a link to your own sub-account to our DHL account which will enable you to create a label,

print and attach to your exhibit package. You can drop off at any DHL drop-box (located

inside every Office Max, most postal centers, and will be in all Walgreens before the end

of the year). This is at absolutely no cost to you. Now here’s the catch: we will add

$10.00 to the bill for the O+1 attorney. We think of this like we do parking – most of you

bill your parking back to your O+1 client. So if you feel comfortable with $10.00 being billed

whenever you use this service, send me an email and I will set up your account and send you the link.

Great Insurance for Your Laptop:

Did you know that according to FBI estimates, the second most common crime (just after

identity theft) is laptop theft? Each year 2 million notebook computers are stolen. A single

stolen laptop can cost more than $6000 to replace hardware, software and recover stolen data.

You might want to consider buying a Lojack for your notebook. One year is $49.00 or 3 years

is $99.98. See their site for more info on stolen computer recovery service:

Processing Roughs and Rushes After Hours:

Since reporting can be a demanding 24/7 business, we have established an office procedure

where we can assist you with those after hour roughs or rushes.

1. Call the office the day you know you will need a rush rough or final processed after hours.

2. We will assign one of our staff who has remote access from their home and let you know

who it will be and provide you with their number and vice versa.

3. Attach rough or final ASCII to the online turn-in form. (Don’t send to anyone’s

specific email).

4. Use online job sheet – provide the names and emails of the attorneys who need

the rough or final.

5. Also provide the names and emails of any attorneys who need to be notified the

rough is available.

6. When we send out the emails, we will copy you on the email so you can see it has

been taken care of.

This is far more efficient than reporters sending out emails from their home computers

and the attorneys replying back to your computer the next day when you are off to another job.

Just remember – your office will take care of it.

Paula Babin